Your Team: Customer Experience Satisfaction
Advantage Communications has nurtured a culture of happy, reliable staff who care about the clients they work for in delivering customer experience satisfaction. Our employees become ambassadors of your brand, equipped with the training, experience and motivation to satisfy your customers and help achieve your company’s goals.
We are proud to maintain an attrition rate of 27 per cent across the board (well below the industry average). Roughly 90 per cent of our staff are in permanent, full-time positions, with 30 per cent of employees having been with the company for between two and five years. That’s almost twice the national average for that length of time. Our staff are experienced, engaged and willing to go the extra mile for your customers to provide customer experience satisfaction.
“We treat our employees well, and in turn, they are willing to go the extra mile for your customers” – Kent MacPhee, President & CEO