Smarter, more efficient outsourced solutions
Advantage Communications provides smarter, more efficient outsourced solutions that are custom-designed to be an extension of your business model and your brand. With 20 years as a North American outsourcing solutions provider, we’ve mastered the dynamic between cost-efficiency and customer service experience, meaning you won’t have to sacrifice one for the other. We form true partnerships with our clients, delivering a quick, seamless and successful transition from in-house operations to outsourcing.
Enhance your customer service experience
Our on-shore and near-shore centres deliver industry-high standards in customer service with 100% budget adherence. We empower our program managers to continually innovate your company’s contact centre operations and experience.