Affordable Excellence from ACI Pakistan
Discover value-driven digital solutions from ACI’s fast-growing hub in Islamabad, Pakistan. With a team of 150+ highly skilled, English-proficient professionals, we consistently deliver exceptional results across all KPIs. Our experts provide responsive digital support across platforms like WhatsApp, web chat, and social media — all within a dedicated, all-English environment. Gain the advantage of reduced labour costs without compromising quality or customer experience.
ACI Pakistan: Scalable, Secure, and Skilled
Our Islamabad operation is a key component of ACI’s global delivery network. With a scalable 250-seat capacity and room for further expansion, the site offers access to a deep talent pool of highly educated, English-fluent professionals.
Clients benefit from our multi-channel expertise — including web chat, SMS, WhatsApp, social media, and email — as a cost-effective extension to nearshore or onshore teams.
The Pakistan site combines competitive pricing with operational excellence, all within a secure, PCI-compliant environment. Our team consistently outperforms expectations, regularly earning client praise for both quality and results.
For example, our PK team supporting CWJ Digital has successfully handled far higher-than-expected volumes while maintaining exceptional performance metrics.
By partnering with ACI Pakistan, you unlock not just cost savings, but a dependable digital workforce that delivers measurable improvements in agent efficiency and customer satisfaction.
This location also supports operational flexibility and business continuity, making it an ideal BPO option for scalable, high-performance digital support.