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ACI Signs Contact Center Deal With Leading American BBQ Company
For Immediate Release: [Charlottetown, Prince Edward Island, Canada – May 3, 2021] – Advantage Communications Inc., (www.advantagecall.com) – a Global BPO / Contact Center leveraging innovation and analytics to deliver superior customer experiences for top brands – has signed a customer service agreement with a leading American BBQ Company.
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Scaling Up Your Customer Care for Black Friday & Cyber Monday 2021
As we move through 2021, two of the most exciting shopping days are ahead of us – Black Friday and Cyber Monday. While it may seem a little early to start planning your customer service strategy just yet trust us, you can never be too prepared for the huge surge in online demand that Black…
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Customer Service Strategies: How to Increase Customer Loyalty
Did you know that acquiring a new customer can cost five times more than retaining an existing customer? In fact, there’s not many more important things for the growth and profitability of your organization than customer loyalty.
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