News
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How to Identify the Best Contact Center for Your Business
Outsourcing a major part of your business is never an easy decision, but when it comes down to something as important as your customer service strategy, it’s generally the right one. That’s because successful customer service requires significant investment into technology and staffing, as well as expertise in customer care strategies, analyzing customer service metrics…
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How to Identify Your Customer Touchpoints for World-Class CX
Providing a world-class customer experience (CX) relies on your ability to not only seamlessly answer customer questions, but to answer those questions in a place that is highly visible to your customers.
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4 Ways Improved Customer Satisfaction can Drive Business Growth
Research shows that “93 percent of customers are likely to make repeat purchases from companies who offer excellent customer service.” There’s no doubt about it, customer service is a huge part of customer satisfaction and loyalty.
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Welcome to my blog where I share my lifestyle tips and travel ideas…
Bricksy Event
Location:
82 Main St. Brooklyn, NY
Date:
October 24, 2021
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