News
-
Contact Center Technologies That Will Help Your Business Compete
Customer expectations are higher now than they have ever been before. As a result, it’s crucial that your company is able to make the most of innovative technologies that enhance your customer experience (CX) and help you stand out above your competitors.
-
4 Ways Chatbots Are Re-inventing Customer Service
Artificial Intelligence (AI) is radically changing all types of industries and business, and none more so than IT customer service. In recent years, AI-powered chatbots have become a huge part of the customer experience. In fact, despite chatbots being a relatively new technology, a study from Chatbots Magazine found that 67 per cent of consumers…
-
Measuring Customer Satisfaction With NPS, CSAT and CES Scores
Keeping track of customer satisfaction and loyalty is key to a successful business strategy, and it will give your organization vital feedback on how your customer service is performing and which aspects you can improve upon to create a competitive advantage.
Elye Smile
BLOGGER
Welcome to my blog where I share my lifestyle tips and travel ideas…
Bricksy Event
Location:
82 Main St. Brooklyn, NY
Date:
October 24, 2021
Travel Book
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris purus urna.
GET IN TOUCH
