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  • Why Using Real-Time Data Helps Brands Win at Customer Experience

    Why Using Real-Time Data Helps Brands Win at Customer Experience

    The digital economy and the evolution of new technologies are changing the way B2C companies must serve and engage their customers. Those which keep up with new trends will not only realize significant benefits but will also be able to provide a superior customer experience (CX).

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  • 5 Ways Your Business can Find the Root Cause of Complaints

    5 Ways Your Business can Find the Root Cause of Complaints

    Are you hearing the same customer complaints over and over again? If you want to offer an unrivalled customer experience, it’s time for your business to find the root cause of customer complaints.

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  • What is FCR? 4 Best Practices to Resolve Customer Queries First Time

    What is FCR? 4 Best Practices to Resolve Customer Queries First Time

    Ever wondered why your consumers are continually leaving your business for one of your competitors? It could be that your customer service team is simply not resolving issues in a timely manner. 

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Welcome to my blog where I share my lifestyle tips and travel ideas…

Bricksy Event

Location:
82 Main St. Brooklyn, NY

Date:
October 24, 2021

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