News
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How Does Live Call Coaching Improve Customer Service Conversations?
All companies want to implement a customer service strategy that improves the customer perception of their brand, delivers seamless customer experiences and drives brand loyalty.
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ACI Expands Senior Management Team
For Immediate Release: [Charlottetown, Prince Edward Island, Canada – February 17, 2021] – Advantage Communications Inc., (www.advantagecall.com) – a Global BPO / Contact Center leveraging innovation and analytics to deliver superior customer experiences for top brands – has appointed Clive Woodrow as Chief Operations Officer.
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How Operational Intelligence Drives Contact Center Agent Performance
Today’s most successful outsourced contact centers are using innovative technologies and state-of-the-art tools to deliver world-class customer experiences (CX) within their client’s customer service programs.
Elye Smile
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Welcome to my blog where I share my lifestyle tips and travel ideas…
Bricksy Event
Location:
82 Main St. Brooklyn, NY
Date:
October 24, 2021
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