News
-
Does Your Company Culture Align With Your Outsourced Contact Center?
In a lot of our blogs, we talk about just how important the customer experience is to a successful customer service strategy. In fact, in a recent blog titled, ‘How to Seamlessly Merge Employee Experience and Customer Experience’, we looked at the innovative steps some contact centers are taking to infuse an incredible employee experience…
-
Using AI in Contact Centers to Boost Customer Satisfaction
Artificial Intelligence (AI) is a controversial subject. These new technologies are changing the game for many organizations’ customer service strategies by automating time-consuming, repetitive tasks that allows live agents to focus on conversations that require a human element.
-
How to Drive Online Retail Sales with a Chatbot
Technology is moving so rapidly that it can be hard for e-commerce businesses to keep up with the latest tools. Some of those, however, can improve an organization’s customer experience and boost revenue – such as chatbots. More than ever before – purchasing clothes, ordering food to hiring a service, e-commerce has become an important…
Elye Smile
BLOGGER
Welcome to my blog where I share my lifestyle tips and travel ideas…
Bricksy Event
Location:
82 Main St. Brooklyn, NY
Date:
October 24, 2021
Travel Book
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris purus urna.
GET IN TOUCH
