News
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What is Live Call Guidance and How Does it Benefit Customer Service?
The current business market is a battleground for customers, and your company must ensure it has superior customer service and a world-class customer experience (CX) if it is to succeed. This means employing a team of experts that will be able to implement customer service strategies that delight your customers at every stage of the…
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How can my Business Create an Outsourced Contact Center RFP?
If you’re looking to drive your business into the future and want to dramatically improve both your customer service and the overall customer experience of your brand, entering a new strategic partnership with an outsourced contact center is a significant decision for your business.
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What is the True Cost of Losing a Customer?
Smart business owners will know that satisfying each and every customer is essential for the long-term success of your business. However, while one negative experience may seem small compared to all of your good customer experiences, the effects of losing one customer is probably far greater than you’d expect.
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Welcome to my blog where I share my lifestyle tips and travel ideas…
Bricksy Event
Location:
82 Main St. Brooklyn, NY
Date:
October 24, 2021
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