News
-
How to Ramp-up Your Customer Service for the Retail Holiday Season
Statistics from the National Retail Foundation found that a staggering 20 to 40 percent of yearly sales for small and mid-sized retailers take place within the last two months of the year. Additionally, a study from LiveChat found that on average, retail websites receive 63 percent more visits during the holiday season – and can…
-
What is After-Call Work (ACW) in Outsourced Customer Service?
Today’s business world is saturated with competition. That’s why the customer experience (CX) is one of your organization’s biggest assets when it comes to satisfying your customers and creating a loyal customer base. In fact, research from Microsoft found that 54 per cent of all global consumers have higher customer service expectations than they did…
-
Why At-Home Agents Perfectly Complement Your Customer Service
The gig economy is booming, allowing companies to hit workforce targets in a market where skill shortages are a huge concern. Did you know that home sourcing can be the perfect complement to your company’s current outsourced customer service program? In fact, some innovative outsourced call centers, such as Advantage Communications, are making the most…
Elye Smile
BLOGGER
Welcome to my blog where I share my lifestyle tips and travel ideas…
Bricksy Event
Location:
82 Main St. Brooklyn, NY
Date:
October 24, 2021
Travel Book
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris purus urna.
GET IN TOUCH
